Privacy Policy

Kelly Rose Skincare Privacy Policy

Last updated: 14 August 2025

This Privacy Policy describes how Kelly Rose Skincare (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.kellyroseskincare.com (“the Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

What Personal Information We Collect

Information We Collect Directly from You

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Communicate with you

  • Provide the Services

  • Comply with legal obligations

  • Enforce applicable terms of service

  • Protect or defend the Services, our rights, and the rights of our users or others

The types of personal information we obtain about you depend on how you interact with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you.

Examples include:

  • Basic contact details: name, address, phone number, email

  • Order information: name, billing/shipping address, payment confirmation, email address, phone number

  • Account information: username, password, security questions

  • Shopping information: items you view, put in your cart, or add to your wishlist

  • Customer support information: details you choose to include in communications with us

Some features of the Services may require you to provide certain information. You may choose not to provide this, but it may prevent you from accessing certain features.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies.
This may include:

  • Device information

  • Browser information

  • Network connection details

  • IP address

  • Interaction data with the Site and Services

Information We Obtain from Third Parties

We may obtain information about you from vendors and service providers, such as:

  • Companies who support our Site and Services (e.g., Shopify)

  • Payment processors who collect payment details to process orders

  • Advertising and analytics providers using tracking technologies

Any third-party information will be treated according to this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their own privacy policies.

How We Use Your Personal Information

We use your personal information for:

  • Providing Products & Services: to process payments, fulfill orders, manage your account, arrange shipping, and enable returns/exchanges.

  • Marketing & Advertising: to send promotional content and tailor advertisements.

  • Security & Fraud Prevention: to detect, investigate, or take action on fraudulent activity.

  • Customer Support: to respond to inquiries and improve services.

We use cookies for site functionality, analytics, and personalization. You can adjust browser settings to manage cookies, but this may impact site performance.

How We Disclose Personal Information

We may share personal information with:

  • Vendors and third-party service providers (e.g., IT, payment, shipping, analytics)

  • Business and marketing partners, including Shopify

  • Affiliates within our corporate group

  • As required by law or in connection with business transactions (e.g., mergers)

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

If you post product reviews or public content, it will be visible to others. We cannot control how others use publicly available information.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy or security policies. You should review those before sharing personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16.

Security & Retention

We take reasonable measures to protect your information but cannot guarantee complete security. We retain data as long as necessary for account management, legal compliance, and service provision.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request a copy (data portability)

  • Opt out of sale/sharing/targeted advertising

  • Restrict or withdraw consent for processing

  • Manage marketing communication preferences

You can exercise your rights via our Site or by contacting us directly.